Contact & grievances

Effective 9 October 2026 · Version 2026-10-09

For help with your account, content, privacy, a rights complaint or a service grievance, contact:

Business details

Amigo Softcom LLP
LLPIN: AAY-3370
Registered with limited liability in India.

Submit and track a request

Signed-in users can open Account & privacy to submit a deletion, access, correction or grievance request and receive a reference. Responses appear in the same screen. Check it for updates; submitting there does not automatically send an email notification.

If you cannot sign in, email us with “Glimyo privacy” or “Glimyo grievance” in the subject. Include a short description and any existing request reference. We may ask you to verify account ownership. Never send OTPs, passwords, payment-card details or provider access tokens.

Response process

We aim to acknowledge requests within 24 hours and address ordinary grievances within seven days. Shorter legal deadlines take priority where applicable. Some access or deletion requests need identity checks or additional work; we will explain the next steps and any lawful retention rather than mark a request complete prematurely. For urgent harmful-content or security reports, email the contact above and identify the affected page or content.

If you disagree with a response, reply with your reference and ask for a review. This process does not restrict your right to approach a competent regulator, court or other available grievance authority.